Company Name: Computer Telephony Asia (CT Asia)
Managing Director: Mr. Chalermpon Punnotok
Address: 1910 11th floor, Electrolux Bld., New Petchaburi Rd.,
Huay Kwang, Bangkapi, Bangkok, 10320 Thailand
Tel: (662) 730-2888
Fax: (662) 730-2828
Email: Arthitk@ctasia.com
Website: www.ctasia.com
Business Categories: N/A

Company Profile:

Computer Telephony Asia Co., Ltd. (CT Asia) is a prominent leader in Computer Telephony Integration (CTI) and Technology in Thailand specializing in the development and implementation of Contact Center solutions as well as Customer Relations Management (CRM). Besides, our main role as regional Systems Integrator and Implementer of CTI solutions, CT Asia also provides Contact Center Consulting services as well as Multimedia Contact Center Software called InfoCentrix suite. CT Asia’s role in the CTI/CRM industry is to serve as an innovator and market leader specializing in CRM/Multimedia Call Center.

Products & Services:

• Multimedia Contact Center (IVR, ACD/CTI)
• Knowledge Management Service
• Software Outsourcing

Additional Achievement

• CT Asia has supported by Board of Investment (BOI) for tax-free for 8 years since year 2000.
• CT Asia has supported by Software Park Thailand for employee training and our software promotion.
• CT Asia has supported by Department of Export Promotion for our software promotion and international exhibition.
• CT Asia had jointed venture with Bangkok Broadcasting & Television Co., Ltd to establish Professional Call Center Company which is the outsourcing call center for service Bank of Aydhaya and the company in Aydhaya’s group which including the Krungsri GE credit card.
• CT Asia appointed Isen & Partner InforCentrix Consulting at Germany as the InfoCentrix’s reseller in 2002.
• CT Asia appointed Trend Infotech at India as the InfoCentrix’s reseller in 2003.
• CT Asia appointed Kale Co., Ltd at India as the InfoCentrix’s reseller in 2003.